Orders

Click & Collect

• What do I need to bring with me when I collect my order?
• Can someone else collect my Click & Collect order?
• When will my Click & Collect order be ready for collection?
• What is Click & Collect?
• How long do I have to collect my Click & Collect order?
• Why can’t I Click & Collect from my local store?

Order Help

• Can I change or cancel my order?

Payment

• What payment methods do you offer?
• Can I use my Best Friends Pets Gift Card online?

Orders

• Does Best Friends have an Autoship program?
• Does Best Friends have an Autoship program?